NEXTECH TRADING CO., LTD is committed to providing efficient and transparent shipping services to customers in the EU. Please carefully read the following shipping policy before placing an order to understand delivery times, fees, and other considerations.
1. Shipping Time
Once your order is confirmed, we will prepare the product and arrange shipment within 5-7 business days (delays may occur due to holidays or special circumstances).
After shipment, you will receive an email notification with the tracking number and tracking link.
2. Shipping Time
Transportation time within the EU is typically 20-40 days (depending on the destination country/region and the logistics provider).
The following factors may cause delivery delays:
Customs inspections (cross-border shipping)
Holidays or seasonal peaks
Force majeure (such as weather, strikes, etc.)
3. Shipping Fees
Shipping fees are calculated based on the weight, dimensions, and destination of the item. The specific amount will be displayed on the checkout page.
4. Tracking
You can use the tracking number in the shipping email to check the real-time shipping status on the carrier's website (such as DHL, UPS, etc.).
If you have not received your item after the estimated delivery date, please contact us immediately to verify.
5. Customs and Taxes
Transportation within the EU is generally free of additional customs duties (according to EU Single Market rules).
If customs issues cause delays or fees, we will assist in providing the necessary customs clearance documents (such as a commercial invoice).
6. Notes
Please ensure the delivery address is correct. Returns or reshipments due to incorrect addresses may incur additional charges.
Please inspect the packaging upon receipt. If any damage is detected, please take a photo and contact customer service.
7. Contact Us
For shipping-related questions, please contact us through the following methods:
Email: [email protected]
Website: nextechbiz.com